Privacy Policy for Support in Apartment Purchase

Last Updated: 2025

At dwellmatebest.com, we provide support for purchasing apartments to make your buying process smooth and informed. We value your trust and are committed to safeguarding your personal data in compliance with applicable laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data when you use our services:

• Contact Information (name, email address, phone number)
• Property Preferences (location, size, budget)
• Payment Details (bank transfer information, if applicable)
• Technical Data (IP address, browser type, device information)

2. How We Use Your Information

We use your personal data to:

• Provide and personalize our advisory services for apartment purchases
• Communicate with you about your inquiries and requests
• Improve our website and services based on analytics
• Comply with legal obligations

3. Legal Basis for Processing

• Consent: When you submit your information via our contact form
• Contractual Necessity: To perform services you request
• Legitimate Interests: To enhance user experience and improve our offerings

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. After that, we will securely delete or anonymize your data.

5. Your GDPR Rights

If you are located in the European Union, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Receive your data in a portable format
• Lodge a complaint with a supervisory authority

6. Cookie Policy

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies can be:

• Essential Cookies: Necessary for basic website functions
• Performance Cookies: Collect anonymous information on site usage
• Functional Cookies: Remember your preferences

You may disable cookies via your browser settings, but this may affect the functionality of the website.

7. How to Contact Us

For questions or requests regarding this privacy policy, please contact us at:

Swiss National Bank
Bahnhofstrasse 15
8001 Zurich
Switzerland
Phone: +41760421473
Business ID: CHE-838.548.984
Complete our contact form for assistance.

By using dwellmatebest.com, you agree to the terms of this Privacy Policy.